IMPORTANT QUESTIONS SUMMARIZED FOR YOU
Our models are exclusively produced in the precise and exclusive scale of 1:14.5. This scale describes how much the model has been reduced in size compared to the original.
In principle, almost every model from our product range – with a few exceptions such as our low-loader semi-trailers, crane models or models from our Classic Line – is also available as a kit. Upon request, our model building specialists will assemble the model and deliver it to you ready to run.
You can find out whether a model is available as a kit or only ready to run on the respective product page.
In special cases, we also produce individual pieces in different scales. Nevertheless, these should be as close as possible to our standard scale, as our production and expertise are specifically geared towards it.
ScaleART accessories in 1:14.5 scale can, of course, also be attached to models from other manufacturers in the same scale. In this case, the mounting points must be individually adapted to your existing model.
Of course, that's possible! Each model comes with detailed building instructions that guide you step-by-step until you have a ready-to-drive functional model. Starting with the chassis and all its attachments like spring packages or fender brackets, through the installation of the drive technology, up to electronics and hydraulics. This way, your individual ScaleART model is created step-by-step. If you prefer to build your dream model piece by piece, just send us an email or give us a call – we'll be happy to create a personal ordering guide for you.
Our components and models are exclusively made from high-quality materials using state-of-the-art manufacturing techniques. The main material is metal. For example, the cabs are made from a zinc-aluminum material mix, the chassis from laser-cut stainless steel, and the superstructures from brass, aluminum, or fine steel sheet. Many components are also refined through anodizing or bluing processes. Cabs and superstructures are painted using a high-quality 3-layer process with 2K automotive paint – naturally in your individual desired color.
Even after your purchase, we will, of course, be happy to answer any questions you may have about assembly. We can often provide additional support with photos taken by our model building specialists during assembly, because, as the saying goes, "a picture is worth a thousand words." If you feel unsure about installing the electronics or hydraulics, we will gladly take over these tasks or the complete construction of your model for you. We always clarify the costs individually: depending on the construction stage already reached, possible assembly errors, and special requests, we will gladly provide you with a transparent cost estimate.
Especially with very small and delicate components, it can happen that something gets damaged or simply disappears into the carpet. While this is annoying, it cannot always be avoided. In such cases, every ScaleART item or kit includes detailed assembly instructions. In these, every single component, down to the smallest screw, is listed with a unique position and item number. By specifying the assembly instructions and the corresponding number, you can easily reorder any part.
We pack your order with the utmost care. However, should you have any complaints, we will arrange a quick and uncomplicated solution. In this case, please send an e-mail to info@scaleart.de or call us at +49 (0) 6236-416651 and let us know which item number is affected.
Unlike many blanket promises, we provide you with clear and transparent guarantees.
For example, we offer a lifetime warranty on axle systems. You also benefit from a warranty on cylinders, valve blocks, and hydraulic pumps in our hydraulics. The only exceptions are electronic attachments, such as the motor on the gearbox or the hydraulic pump. Of course, a prerequisite for any warranty claim is proper handling and use.
If you have purchased a ready-to-run model from us, we also guarantee the 100% functionality of your model. Again, regular care, maintenance, and proper handling are crucial.
If you would like to learn more about our warranty conditions, please give us a call.
ScaleART offers complete kits or finished models of various vehicles, whether trucks, construction machinery, or trailers/semitrailers. You can get your RC model as a kit, from the frame to the finished painted cab, including detailed assembly instructions. All components are perfectly matched and manufactured to a uniform scale.
ScaleDRIVE, on the other hand, offers accessories for all commercial vehicle models in scales 1:13 to 1:16. The components have been developed to ensure the greatest possible compatibility with models from manufacturers such as Tamiya®, Wedico®, and Bruder®. Unlike ScaleART, you won't find complete kits here, but rather high-quality accessories with an excellent price-performance ratio, ideal for upgrading your existing truck model to a fully functional model or for creating the perfect foundation for a custom-built project.