Privacy Policy

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. With each visit to a website, the web server merely automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval.

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves, in accordance with Art. 6 (1) sentence 1 lit. f GDPR, the protection of our legitimate interests in a correct presentation of our offer, which are overriding in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting services by a third-party provider
In the context of processing on our behalf, a third-party provider provides us with hosting and website presentation services. This serves to protect our legitimate interests, which are overriding in the context of a balancing of interests, in a correct presentation of our offer. All data collected in the context of using this website or in forms provided for this purpose in the online shop, as described below, are processed on its servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contacting us and when opening a customer account

We collect personal data if you voluntarily provide it to us in the context of your order, when contacting us (e.g., via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, because in these cases we absolutely need the data for contract processing, or for processing your contact or opening the customer account, and you cannot complete the order and/or account opening or send the contact without providing them. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 (1) sentence 1 lit. b GDPR for contract processing and processing your inquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a function provided for this purpose in the customer account.

3. Data disclosure

For the fulfillment of the contract in accordance with Art. 6 (1) sentence 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider during the order process with your access data. The data protection declaration of the respective payment service provider applies in this respect.

Data transfer to shipping service providers
If you have given us your express consent during or after your order, we will, based on this in accordance with Art. 6 (1) sentence 1 lit. a GDPR, pass on your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.

The consent can be revoked at any time by a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn


Deutsche Post AG
Charles-de-Gaulle-Straße 20
53113 Bonn

4. E-mail newsletter and postal advertising

E-mail advertising with newsletter registration
If you subscribe to our newsletter, we will use the data required for this or separately communicated by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR.

Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

The newsletter is sent by a service provider on our behalf, to whom we pass on your e-mail address for this purpose.

This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. for sending interesting offers and information about our products by mail. This serves to protect our legitimate interests in addressing our customers for advertising purposes, which are overriding in the context of a balancing of interests, in accordance with Art. 6 (1) sentence 1 lit. f GDPR.

5. Data usage for payment processing
Installment purchase

If you select the payment method "Installment purchase" and grant the necessary data protection consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR, personal data (first name, last name, address, email, phone number, date of birth, IP address, gender) will be transmitted to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, together with data required for transaction processing (article, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time) for the purpose of processing this payment method.
To verify the customer's identity and/or creditworthiness, our partner conducts inquiries and obtains information from publicly accessible databases and credit agencies. For information on the providers from whom information and, if applicable, creditworthiness information is obtained on the basis of mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A., please refer to their privacy policy, which you can find here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
Our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. You have the option to explain your position and contest the decision by contacting our partner PayPal (Europe) S.à r.l. et Cie, S.C.A.
The consent to data transfer given during the order process can be revoked at any time, even without stating reasons, with effect for the future by notifying us.

6. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any collected reviews, as well as to offer Trusted Shops products to buyers after an order.

This serves to protect our legitimate interests in optimal marketing by enabling a secure purchase in accordance with Art. 6 (1) sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided by a CDN provider (Content Delivery Network) as part of an order processing agreement. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on data protection at Trusted Shops GmbH can be found here.

When the Trustbadge is called up, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. Individual access data is stored in a security database for the analysis of security anomalies. The log files are automatically deleted at the latest 90 days after creation.

Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or have already registered for their use. The contractual agreement made between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you, as a buyer, are already registered for a product use is automatically checked on the basis of a neutral parameter, the e-mail address hashed using a cryptological one-way function. The e-mail address is converted into this hash value, which cannot be decrypted by Trusted Shops, before transmission. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in providing the buyer protection linked to the specific order and transactional review services in accordance with Art. 6 (1) sentence 1 lit. f GDPR. Further details, including the right to object, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.

7. Cookies and web analytics

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided you have given your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR.

Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be limited. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Microsoft Edge™: https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies
Safari™: https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™ https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies
Opera™ : https://help.opera.com/en/latest/web-preferences/#cookies

In addition, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

Insofar as you have given your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR, this website also uses the so-called DoubleClick cookie for advertising purposes within the framework of Google Analytics (see below), which enables your browser to be recognized when visiting other websites. The information automatically generated by the cookie about the visit to this website is usually transmitted to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google will use this information to compile reports on website activities and to provide other services associated with website use. Google may also transfer this information to third parties if this is required by law or insofar as third parties process this data on behalf of Google. After the purpose has ceased and the use of Google DoubleClick by us has ended, the data collected in this context will be deleted.
Google Double Click is an offer of Google Ireland Limited, a company registered and operating under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield.
A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deactivating the DoubleClick cookie via this link. In addition, you can inform yourself about the setting of cookies and make settings on this at the Digital Advertising Alliance. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis
Provided you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analysis service is offered by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. Once the purpose ceases and our use of Google Analytics ends, the data collected in this context will be deleted.

Insofar as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google.

Alternatively to the browser plug-in, you can click this link to prevent future collection by Google Analytics on this website. An opt-out cookie will be placed on your device. If you delete your cookies, you will be asked for your consent again.

8. Social Media PlugIns

Youtube Video Plugins
Third-party content is integrated into this website. This content is provided by Google ("Provider").
YouTube is offered by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).

For YouTube videos integrated into our site, the extended data protection setting is activated. This means that no information from website visitors is collected and stored by YouTube unless they play the video. The integration of the videos serves to protect our legitimate interests in optimal marketing of our offer, which outweigh other interests after a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
For information on the purpose and scope of data collection and the further processing and use of data by the providers, as well as your related rights and settings options for protecting your privacy, please refer to Google's privacy policy https://policies.google.com/privacy.

9. Sending review reminders via email

Review reminder by Trusted Shops
If you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you a review reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

10. Contact options and your rights

As a data subject, you have the following rights:

• in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• in accordance with Art. 16 GDPR, the right to demand immediate correction of incorrect or completion of your personal data stored by us;
• in accordance with Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is
  - necessary for the exercise of the right to freedom of expression and information;
  - necessary for compliance with a legal obligation;
  - necessary for reasons of public interest or
  - necessary for the establishment, exercise or defense of legal claims;
• in accordance with Art. 18 GDPR, the right to request restriction of the processing of your personal data, insofar as
  - the accuracy of the data is contested by you;
  - the processing is unlawful, but you oppose its erasure;
  - we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or
  - you have objected to the processing in accordance with Art. 21 GDPR;
• in accordance with Art. 20 GDPR, the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format or to request transmission to another controller;
• in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

For questions regarding the collection, processing or use of your personal data, for information, correction, restriction or erasure of data, as well as revocation of given consents or objection to a specific data use, please contact us directly using the contact details in our impressum.